FAQs

Our clinic is open Monday to Saturday from 9:00 AM to 6:00 PM.

We are located at the ground Flr., FLC Center, 888 Hernan Cortes St., Subangdaku, Mandaue City, 6014.

You may refer to the map at the home page for further details.

You can contact us via SMS or through our social media accounts (Instagram and Facebook), and we’ll gladly assist you in checking and scheduling the next available appointment slot.

We understand that sometimes schedules change. To help us serve all our patients efficiently, we kindly ask that cancellations or rescheduling be made at least 24 hours in advance. This allows us to offer your slot to another patient.

Late cancellations or no-shows may be subject to a fee. 

You can cancel or reschedule via SMS or by contacting us through our social media accounts. 

Please arrive 10 minutes early, especially for the initial evaluation appointment. Please bring any relevant imaging (X-ray, MRI, etc.) if available, wear comfortable sportswear such as a sports bra and exercise shorts, and don’t forget your socks and a water bottle. 

Coming prepared helps us perform a thorough assessment and ensures you can move comfortably during your session. 

Your first visit is an opportunity for us to truly get to know you: your concerns, your goals, and what makes your situation unique. Your physical therapist will take a detailed medical history and perform a thorough physical assessment.

We dedicate time to clearly explain our findings so you fully understand what’s happening in your body and what it means for your recovery. All your questions will be addressed with care.

Our goal is for you to leave your first visit feeling informed, confident, and clear about how our personalized treatment plan will help you achieve your goals.

Treatment sessions typically last 45 minutes to 1 hour, depending on your individualized care plan and treatment needs. Each session is conducted one-on-one with your physical therapist to ensure focused, high-quality care.

During your visit, time is dedicated to hands-on treatment, guided therapeutic exercises, movement education, and progress monitoring. Our goal is to make every session productive, personalized, and aligned with your recovery goals.

As an additional option, booking 2 sessions in a row is also possible if you would like a 2 hour session.

You can proceed with your scoliosis screening even without a recent X-ray. During the assessment, our team will evaluate your spine and posture. Afterward, we’ll provide a doctor’s request and recommend getting a Scoliogram to accurately measure your spine and curve.

Scoliosis is usually best treated when young, but can still be managed throughout adulthood.

During your first visit, you and your physical therapist will discuss your personalized treatment plan and determine the recommended visit frequency. Sessions may be scheduled individually at a competitive cash rate or purchased as a package for added savings.

Each appointment is a 45-60-minute, one-on-one private session focused entirely on you. Treatment may include skilled manual therapy, guided exercises, movement education, and progress tracking.

A key part of our approach is a customized home exercise program designed to reduce pain, improve function, and help you reach your goals. Every session is tailored to your specific needs, with treatment guided through collaboration between you and your therapist.

This will depend on the individual's progress and rate of recovery, as each individual's body responds differently and at different paces. Usually we do recommend 2-3 sessions a week for consistent progress.

Depending on the treatment, this may range from relief of pain, to a bit of muscle pain if releases were done, or if the exercise was intense or new for the body to perform. This may vary from patient to patient according to the treatment they avail of as well as the case involved, the specifics of which will be explained by our Physical Therapists.

That’s a great question. We have intentionally chosen not to work directly with insurance companies for three main reasons:

1. Lower overall costs for you.
By not navigating insurance billing requirements, authorizations, and administrative overhead, we significantly reduce operational expenses. This allows us to offer transparent, competitive cash-based rates without hidden fees or unexpected charges.

2. More time and flexibility.
Insurance companies often dictate visit length, frequency, and type of treatment provided. By operating outside of those restrictions, we can focus entirely on what you need, not what an insurance plan will approve. This means longer, one-on-one sessions and care tailored specifically to your goals.

3. Treatment driven by results, not limitations.
Your care plan is based solely on clinical expertise and your individual needs. We are free to provide the most appropriate treatments without waiting for approvals, limiting visits, or modifying care to meet insurance requirements.

Our priority is delivering high-quality, personalized physical therapy that puts your recovery first.

At Postura, we work for YOU, the patient, not the healthcare provider or insurance company.